If you are looking for counseling for yourself, your marriage, your children, or your entire family please contact us.
Appointments
To make an appointment, contact us during office hours. Please make every effort to schedule counseling sessions during office hours - Monday through Friday 9am-5pm. Evening sessions are available for an additional fee. At this time we are not available on Saturday or Sunday.
Payment
Matthews Counseling Center desires that counseling be available to all who seek it, regardless of financial ability. However, research has shown that when some payment is involved, clients work harder and feel greater impact in the counseling process. Fees are applicable to all of those clients able to pay; however, please do not let lack of money be a deterrent to obtaining professional help.
All fees are due upon completion of each session. Michael Prasse is a Licensed Professional Counselor and is therefore eligible for most insurance providers as out of network. If you wish to file for reimbursement be sure to ask for a reciept, and our office staff is happy to help you file your insurance claim.
Cancellation Policy
If, for any reason, you are unable to keep your appointment or need to cancel and reschedule, please notify us at least 24 hours prior to your appointment time. If you have not cancelled within 24 hours, you will be responsible for the session fee.
Confidentiality Policy
You can be assured that counseling sessions will be kept completely confidential and will not be discussed without your permission with the following exceptions:
•If the counselor feels you are about to do harm to yourself, to someone else, or to property, they must, by law, take steps to protect the vulnerable party. Any suspected abuse of a minor, the elderly, or the handicapped must also be reported.
•If the counselor feels it would be in your best interest for them to consult with other counseling colleagues or supervisors, they reserve this right, while protecting your identity.
•If the client is a minor, the counselor must inform the parent or guardian of the counseling procedures. The counselor may provide the parent with general feedback on the client, while maintaining the privacy of the actual details of individual sessions.
•If the counselor is subpoenaed by the court to submit case notes for trial purposes (such as custody hearing or other legal issues involving the client), the counselor is legally bound to submit the requested chart materials.
Please be aware that if a diagnosis is given, it will become part of the client’s records.